I think this is a rant????
Hands up if you have ever had
the horrific experience of changing a long standing email address, you know the
one that all your Family and friends have, your bank has not to mention,
Blogger, facebook, google, firefox (or your chosen ISP), amazon, ebay, pinterest,
and probably another dozen that you haven't thought about for years, but WILL
definitely try to contact you soon (Murphy's Law).
OK you can all put your hands
down now.... I had, to put it mildly, a dispute with my previous ISP over
something that should have taken 2 minutes (I simply wanted to give them a new
credit card details for the direct debit with them) but dragged on over 4 phone
calls each of about 15 minutes duration and ended up with me SHOUTING over the phone that our
association was hereby terminated (or words to that effect) this left me without
the option of being all palsy with them to notify all these other people.
Alright, I know that I
brought this all down on myself with my temper tantrum but it felt SO good at
the time... ALMOST worth the next week of trying to change my email address
with scores of people who insisted on notifying me through an old email address,
that I no longer had access to, that they had my new email address and would
start to use it once I verified it through my OLD email address.
I hasten to say that I had no
trouble with my family and friends or even vague personal acquaintances, it was
only with the business people... you know the smart ones!!!
Now I readily admit that I'm
no longer the sharpest pencil in the pencil case (and that perhaps I never was)
but I hold firmly to the belief that I am NOT an idiot... so if I go to the
trouble of phoning all these people with
either my new credit card details and/or my new email address why is it that so
few (yes there were a few) can simply say thank you and record the new details
while so many complicate their, and my, lives with stupid rules and formulas that
they insist on following.
I have had the same multiple
phone call routine that lit the initial fuse with several others but have thus
far been able to contain my anger without terminating any more associations, I
believe I can see the faint glimmer of light at the end of the LONG tunnel so
there is just a chance that my life can settle back into the normal blood
pressure range sometime soon.... Amen
4 comments:
DISH required me to upgrade my service with them and failed to tell me that my old email address and all saved contents would be deleted. Poof, it was gone and no apologies. It was in the fine print .....of what?? This was all done over the phone. Yikes!
I still don't trust the internet enough to give any business credit or debit card information for bills or other repeating transactions. I'm thinking that paper and old-style mail will be making a comeback soon anyway.
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